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At Kyari Farm, we believe in transparency just as we believe in the open sky above our fields. This Privacy Policy explains how we handle your personal information when you visit our website, make a booking, or get in touch with us. We are committed to protecting your privacy and ensuring your data is handled with care and respect.
Information We Collect
We collect information you provide directly to us, as well as data gathered automatically during your interactions with our website and services. This helps us provide you with a seamless and personalized farmstay experience.
Information You Provide to Us
- Booking & Reservation Details: Your full name, contact number, email address, number of guests, check-in and check-out dates, and any special requests.
- Communication Records: Messages sent via our contact form, WhatsApp, email, or phone calls, including inquiries, feedback, and complaints.
- Payment Information: Transaction references and billing details when processing payments. We do not store full card numbers or banking credentials.
- Event & Celebration Details: Information shared when booking private events, such as the nature of the event, guest count, and special arrangements.
- Identity Verification: Government-issued ID details collected during check-in as required by applicable hospitality regulations in India.
Information Collected Automatically
- IP address, browser type, and device information when you visit our website.
- Pages visited, time spent on the site, and referring URLs via cookies and analytics tools.
- Geographic location (city/region level) based on your IP address.
- Interaction data such as clicks, scrolls, and form completions.
How We Use Your Information
Your information is used to deliver excellent hospitality, improve our services, and keep you informed about your bookings and Kyari Farm updates. We never use your data for unauthorized purposes.
- Processing Bookings: To confirm reservations, coordinate your stay, and manage check- in/check-out arrangements.
- Guest Communication: To send booking confirmations, payment receipts, pre-arrival guides, and post-stay follow-ups via WhatsApp, SMS, or email.
- Service Improvement: To understand guest preferences and improve our farmstay offerings, amenities, and hospitality experience.
- Event Coordination: To organize private parties, family gatherings, Haldi & Mehndi ceremonies, or other celebrations you book with us.
- Safety & Security: To maintain a safe environment for all guests, including identity verification as required by Indian hospitality laws.
- Marketing Communications: To share seasonal offers, upcoming events, and farm updates — only with your consent, and you may opt out at any time.
- Legal Compliance: To fulfil obligations under applicable Indian laws including the IT Act, 2000 and its amendments.
- Website Analytics: To understand visitor behaviour and improve our digital presence and online booking experience.
Information Sharing
Kyari Farm does not sell, rent, or trade your personal information. We may share your data only in limited, necessary circumstances:
- Service Providers: Trusted third parties who assist us in operating our website and services (e.g., payment gateways, SMS services), bound by confidentiality obligations.
- Legal Authorities: When required by law, court order, or government authority under Indian jurisdiction.
- Safety Purposes: When disclosure is necessary to protect the safety of guests, staff, or the property.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred with notice given to you beforehand.
- With Your Consent: We may share your information in any other cases where you give us explicit permission.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site.
Types of Cookies We Use
- Essential Cookies: Required for basic website functions like navigation, form submissions, and session management. Cannot be disabled.
- Analytics Cookies: Help us understand visitor behaviour using tools such as Google Analytics. Data is aggregated and anonymised.
- Performance Cookies: Used by caching and optimisation tools (such as NitroPack) to deliver a faster website experience.
- Marketing Cookies: May be used to show relevant content or advertisements on social media platforms. These are only active with your consent.
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Data Security
We take the security of your personal information seriously and implement reasonable technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.
- SSL/TLS encryption is used on our website to secure data in transit.
- Access to personal data is restricted to authorised team members only, on a need-to-know basis.
- Payment transactions are processed through secure, PCI-compliant payment gateways.
- Physical guest records are stored securely and disposed of appropriately when no longer needed.
- Regular reviews of our data handling practices are conducted to maintain security standards.
While we strive to use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Your Rights
You have certain rights regarding the personal information we hold about you. We respect these rights and will make reasonable efforts to accommodate your requests promptly.
You Have the Right To:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal and operational obligations.
- Withdraw Consent: Opt out of marketing communications at any time by contacting us or using the unsubscribe option in our messages.
- Restrict Processing: Ask us to limit how we use your information in certain circumstances.
- Portability: Request your data in a structured, commonly used format where applicable.
To exercise any of these rights, please contact us at info@kyarifarm.in. We will respond within a reasonable timeframe, typically within 30 days.
Third-Party Links & Platforms
Our website may contain links to third-party platforms and services. Each platform's own privacy policy governs your interaction with them:
- Google Maps: Used for directions to Kyari Farm. Google’s own privacy policy applies when you access their platform.
- WhatsApp: Used for guest communications. Meta’s privacy policy governs your use of WhatsApp.
- Social Media Platforms: Links to our Facebook, Instagram, Twitter/X, and YouTube pages. Each platform’s own privacy terms apply.
- Google Reviews: Guest reviews are collected and displayed via Google Business Profile.
- Airbnb: If you book through Airbnb, Airbnb’s separate privacy policy governs that transaction.
Kyari Farm is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before sharing your information with them.
Children's Privacy
Kyari Farm welcomes families and children as guests — children love the open spaces, gardens, and farm environment! However, our website and online booking services are intended for use by adults (18 years and older).
We do not knowingly collect personal information directly from children under the age of 18 through our website. If a child's information is provided as part of a family booking (e.g., number of children guests), this is done by the responsible adult making the reservation.
If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete that information promptly. Please contact us at info@kyarifarm.in if you have concerns.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the”Last Updated” date at the top of this page.
- Post the revised policy on our website at kyarifarm.in/privacy-policy.
- Where appropriate, notify returning guests via email about material changes.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Experience Elegance. Book Your
Escape Today.
Address
Uttar Pradesh 245205
India
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